1 - Flood Program Overview – NFIP Then and Now - 3 hrs

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2 - Agency Management Based E&O and Ethics - UPDATE

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3 - Understanding Business Income Coverages

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4 - Cyber, Drones, and Ride Hailing Exposures and Coverages

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5 - Understanding (and Managing) the Largest Government Benefits: Social Security and Medicare

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6 - Setting Business Income Limits: It’s Easier Than You Think!

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7 - The Basics of Commercial Property Underwriting and Rating: COPE

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8 - The Basics of Contractual Risk Transfer, Additional Insureds and Certificates of Insurance

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9 - Understanding the Insurance Industry: From Regulations to Operations

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10 - The Law of Insurance Contracts and the ‘Rules’ of Policy Interpretation

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